.chatbot-toggle{position:fixed;bottom:30px;left:30px;width:60px;height:60px;background:linear-gradient(135deg, #ff4d4d, #ff6b35, #ff9500);border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:1000;box-shadow:0 4px 20px rgba(255,77,77,0.2);transition:0.3s;border:none;font-size:24px}.chatbot-toggle:hover{transform:scale(1.1);box-shadow:0 8px 30px rgba(255,77,77,0.2)}.chatbot-toggle.active{transform:rotate(90deg)}.chatbot-container{position:fixed;bottom:100px;left:30px;width:380px;max-width:calc(100vw - 60px);background:#1e1e3a;border:1px solid #2a2a4a;border-radius:24px;z-index:1000;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(20px) scale(0.95);transition:0.3s;box-shadow:0 20px 60px rgba(0,0,0,0.5)}.chatbot-container.active{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.chatbot-header{background:linear-gradient(135deg, #ff4d4d, #ff6b35, #ff9500);padding:20px;display:flex;align-items:center;gap:14px}.chatbot-avatar{width:48px;height:48px;background:rgba(255,255,255,0.2);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px}.chatbot-header-info h3{font-family:'Syne', sans-serif;font-size:16px;font-weight:700;margin:0 0 4px}.chatbot-header-info span{font-size:12px;opacity:0.85;display:flex;align-items:center;gap:6px}.chatbot-header-info span::before{content:'';width:8px;height:8px;background:#4ade80;border-radius:50%;animation:blink 2s infinite}@keyframes blink{0%,100%{opacity:1;box-shadow:0 0 15px #22c55e}50%{opacity:0.6;box-shadow:0 0 8px #22c55e}}.chatbot-close{margin-left:auto;background:rgba(255,255,255,0.2);border:none;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#fff;font-size:18px;transition:0.3s}.chatbot-close:hover{background:rgba(255,255,255,0.3);transform:rotate(90deg)}.chatbot-messages{height:350px;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px;background:#141428}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-thumb{background:#2a2a4a;border-radius:3px}.chat-message{max-width:85%;padding:14px 18px;border-radius:18px;font-size:14px;line-height:1.6;animation:fadeUp 0.3s forwards}.chat-message.bot{background:#1e1e3a;border:1px solid #2a2a4a;align-self:flex-start;border-bottom-left-radius:6px}.chat-message.user{background:linear-gradient(135deg, #ff4d4d, #ff6b35, #ff9500);color:#fff;align-self:flex-end;border-bottom-right-radius:6px}.chat-message.system{background:rgba(34,197,94,0.1);border:1px solid rgba(34,197,94,0.3);color:#4ade80;align-self:center;text-align:center;font-size:13px}.chat-message.agent{background:linear-gradient(135deg, #667eea, #764ba2);color:#fff;align-self:flex-start;border-bottom-left-radius:6px}.chat-message .time{font-size:11px;opacity:0.6;margin-top:8px;display:block}.chat-message pre{white-space:pre-wrap;margin:0;font-family:inherit}@keyframes fadeUp{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.typing-indicator{display:flex;gap:4px;padding:14px 18px}.typing-indicator span{width:8px;height:8px;background:#8888a0;border-radius:50%;animation:typing 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:0.2s}.typing-indicator span:nth-child(3){animation-delay:0.4s}@keyframes typing{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-6px)}}.chatbot-quick-actions{padding:12px 16px 16px;background:#1e1e3a;display:flex;flex-wrap:wrap;gap:8px}.quick-action{background:#1a1a35;border:1px solid #2a2a4a;padding:8px 14px;border-radius:20px;font-size:12px;color:#c4c4d4;cursor:pointer;transition:0.3s}.quick-action:hover{background:#141428;border-color:#ff4d4d;color:#ffffff}.callback-form{padding:16px;background:#1a1a35;border-radius:12px;margin:10px;border:1px solid #2a2a4a}.callback-form h4{font-family:'Syne', sans-serif;font-size:14px;margin-bottom:12px}.callback-form input,.callback-form select{width:100%;background:#1e1e3a;border:1px solid #2a2a4a;border-radius:8px;padding:10px 12px;font-size:13px;color:#ffffff;margin-bottom:10px;font-family:inherit}.callback-form input:focus,.callback-form select:focus{outline:none;border-color:#ff4d4d}.callback-form button{width:100%;background:linear-gradient(135deg, #ff4d4d, #ff6b35, #ff9500);border:none;padding:12px;border-radius:8px;color:#fff;font-weight:600;cursor:pointer;transition:0.3s}.callback-form button:hover{transform:translateY(-2px);box-shadow:0 4px 15px rgba(255,77,77,0.2)}.chatbot-input-area{padding:16px;background:#1e1e3a;border-top:1px solid #2a2a4a;display:flex;gap:10px}.chatbot-input{flex:1;background:#1a1a35;border:1px solid #2a2a4a;border-radius:12px;padding:12px 16px;font-size:14px;color:#ffffff;font-family:inherit;transition:0.3s}.chatbot-input:focus{outline:none;border-color:#ff4d4d;box-shadow:0 0 0 3px rgba(255,77,77,0.2)}.chatbot-input::placeholder{color:#8888a0}.chatbot-send{background:linear-gradient(135deg, #ff4d4d, #ff6b35, #ff9500);border:none;width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#fff;font-size:18px;transition:0.3s}.chatbot-send:hover{transform:scale(1.05);box-shadow:0 4px 15px rgba(255,77,77,0.2)}.chatbot-send:disabled{opacity:0.5;cursor:not-allowed;transform:none}@media (max-width: 480px){.chatbot-container{width:calc(100vw - 20px);left:10px;bottom:90px;max-height:70vh}.chatbot-messages{height:280px}.chatbot-toggle{width:52px;height:52px;bottom:20px;left:20px}}