Vacation Services Marketplace for Maui, Hawaii — Connecting Travelers with Local Service Providers
Tutti Vacation is a full-featured vacation services marketplace built on the Sharetribe platform, designed to transform how travelers experience Maui, Hawaii. The platform connects vacationers with carefully vetted local service providers, offering everything from in-rental massages and surf instruction to private chefs and babysitting services.
Our team was brought in to build custom features on top of the Sharetribe Web Template, most notably a sophisticated booking negotiation system that allows providers and customers to adjust bookings after the initial reservation — a feature not natively supported by Sharetribe.
The platform serves a dual purpose: making vacations more enjoyable for travelers while creating meaningful job opportunities for Maui's local workforce. With its user-friendly interface, guests can discover, book, and manage a wide array of personalized services — all from a single platform.
## Key Features We Built
### Booking Negotiation System
The centerpiece of our custom development was a full booking adjustment flow that allows service providers to propose changes to accepted bookings. This involved creating custom Sharetribe transaction process transitions, new UI screens for both providers and customers, and Stripe integration for processing payment differences (additional charges or partial refunds).
**How It Works:**
1. Customer books and pays the full amount
2. Provider accepts the booking
3. Provider can click "Propose Adjustment" to modify pricing or services
4. Customer receives a notification and reviews the proposed changes
5. Customer accepts or declines the adjustment
6. Payment difference is automatically processed via Stripe
### Service Categories
The marketplace supports a diverse range of vacation services, each with tailored booking flows:
- **Massage at Your Vacation Rental** — In-home spa experiences
- **Surf Instruction** — Expert lessons for all skill levels
- **Paddle Board Rentals** — Delivered directly to guests
- **Baby Gear Rentals** — Car seats, cribs, strollers and more
- **Babysitting Services** — Verified sitters with optional camera gear
- **Private Chefs** — Gourmet meals prepared in your rental
- **Tutti Helper** — All-in-one concierge for cleaning, groceries, laundry, and childcare
- **Tutoring** — Qualified tutors for vacation learning
- **Custom Requests** — Bespoke services matched to specific needs
### Trust & Safety
All service providers undergo thorough verification. The babysitting service uniquely offers optional camera-equipped sessions, adding an extra layer of transparency for parents. Free cancellations within 48 hours of booking provide customers with flexible, worry-free booking.
### Payments & Billing
Integrated Stripe and PayPal payment processing with support for:
- Secure initial payments
- Post-booking adjustment charges and refunds
- Provider payouts
- Multi-currency support
### Maps & Discovery
Mapbox and Google Maps integration enables location-based service discovery, helping travelers find nearby providers and visualize service areas across Maui.
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