Privacy Policy

1. Scope

This Privacy Policy applies to personal data collected through:

Our website at https://techvinta.com, including all subdomains
Contact forms, project estimate requests, and live chat interactions
Email, phone, and video communications related to sales, support, or project delivery
Administrative dashboards used in the course of service delivery

It does not apply to third-party websites linked from our site, nor to applications we build on behalf of clients, which are governed by the client's own privacy policy.

2. Information We Collect

Information You Provide Directly

When you interact with us you may provide:

Identity data — Full name, job title, company name
Contact data — Email address, telephone number, mailing address
Project data — Descriptions of your requirements, specifications, budgets, and timelines
Financial data — Billing address and payment details shared with our payment processor (we do not store full credit card numbers)
Communication data — Content of emails, chat messages, meeting notes, and feedback

Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect:

Device and browser data — IP address, browser type, operating system, device type, screen resolution
Usage data — Pages visited, time on page, click paths, referring URL
Location data — Approximate city/region derived from your IP address
Cookie data — As described in our Cookie Policy

Information From Third Parties

We may receive limited information from analytics providers (aggregated usage data), professional networking platforms (publicly available business profiles), and referral partners (name and contact details with consent).

3. How We Use Your Information

We process personal data only when we have a lawful basis to do so:

Purpose	Legal Basis
Responding to enquiries and providing estimates	Legitimate interest / pre-contractual steps
Delivering and supporting our services	Performance of a contract
Sending project updates and invoices	Performance of a contract
Improving our website and user experience	Legitimate interest
Analysing website traffic and campaigns	Consent / legitimate interest
Sending marketing communications	Consent (opt-out available)
Complying with legal obligations	Legal obligation

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share information only in these limited cases:

Service providers — Trusted vendors for hosting, email, analytics, and payments, bound by confidentiality agreements
Professional advisors — Accountants, lawyers, and auditors under confidentiality duties
Legal authorities — When required by law, regulation, or court order
Business transfers — In connection with a merger, acquisition, or sale of assets

We do not share your data with advertising networks or data brokers.

5. International Data Transfers

Our primary operations are in India. If you are located outside India, your data may be transferred internationally. We rely on standard contractual clauses, adequacy decisions, and your explicit consent where required by local law.

6. Data Security

We implement technical and organisational measures to protect your data:

TLS 1.2+ encryption for all data in transit
Encryption at rest for databases and backups
Role-based access controls and least-privilege principles
Regular security patching and dependency updates
Logging and monitoring for anomalous access patterns
Confidentiality agreements with all employees and contractors

No system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

Data Type	Retention Period
Contact form submissions	Up to 3 years after last interaction
Client project data	Duration of engagement + 5 years
Website analytics	Up to 26 months (identifiable); indefinite (anonymised)
Marketing preferences	Until you withdraw consent

When data is no longer required, it is securely deleted or irreversibly anonymised.

8. Your Rights and Choices

Depending on your jurisdiction (GDPR, UK GDPR, CCPA/CPRA, India's DPDP Act), you may have the right to:

Access — Request a copy of your personal data
Rectification — Correct inaccurate or incomplete data
Erasure — Request deletion of your data
Restriction — Suspend processing in certain circumstances
Data portability — Receive your data in a machine-readable format
Objection — Object to processing for direct marketing or legitimate interests
Withdraw consent — At any time, without affecting prior lawful processing
Lodge a complaint — With your local data protection authority

To exercise any right, email hello@techvinta.com. We will respond within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and analyse our website. For full details, including specific cookies, their purposes, and how to manage preferences, read our Cookie Policy.

10. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this policy periodically. Material changes will be indicated by updating the revision date and, where appropriate, notifying you by email or a prominent website notice.

12. Contact Us

Questions about this Privacy Policy? Reach out:

Email: hello@techvinta.com
Phone: +91 85059 19210
Address: Noida, India
Online: https://techvinta.com/contact

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